Política de envío
Welcome to Aandas.co — a UK-registered online marketplace dedicated to bringing you premium lifestyle products across fashion, electronics, fitness, home & living, car accessories, and pet essentials.
We believe great products should be accessible to everyone, everywhere. That's why we curate every item in our store with quality, value, and customer satisfaction at the forefront.
Aandas.co Shipping Policy
This shipping Policy outlines the terms and conditions for fulfilling orders placed through Aandas.co using our trusted shipping partners. This policy applies to all orders shipped to the USA, United Kingdom, Canada, Australia, Europe, and Africa.
1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. Processing times may vary based on product availability and destination.
2. Shipping Policy
We work with multiple carriers to ensure timely delivery. Standard shipping times are as follows: USA & Canada: 7-20 business days - United Kingdom & Europe: 7-20 business days - Australia: 10-25 business days - Africa: 15-30 business days Please note that shipping times may vary depending on customs clearance, carrier delays, and holidays.
3. Shipping Costs
Shipping fees are calculated at checkout based on the product weight, shipping method, and destination country. Some products may qualify for free shipping; this will be indicated on the product page.
4. Tracking Information
All orders include tracking numbers provided once the order is shipped. Tracking details will be sent via email or can be accessed through your Aandas.co account.
5. Customs and Duties
Customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. Aandas.co is not liable for these additional costs.
6. Order Changes and Cancellations
Order modifications or cancellations are only possible within 12 hours of placing the order. After this time frame, the order will be processed and cannot be changed.
7. Returns and Refunds
Due to the nature of shipping, returns and refunds are subject to our return policy. If you receive a defective or incorrect item, contact our support team within 7 days of delivery. Proof (photos/videos) will be required.
8. Product Availability
Product availability depends on our fulfilment partners and stock levels. In rare cases where an item is unavailable after purchase, we will notify you promptly and issue a refund or provide an alternative solution.
9. Contact Information
For any inquiries regarding your order or this policy, contact us at shop@aandas.co
Aandas.co International Shipping Policy
This International Shipping Policy explains the terms and conditions governing the shipment of orders from Aandas.co to customers worldwide. It complies with major international e-commerce regulations, including consumer rights, customs obligations, and data protection requirements.
1. Order Processing
Orders are processed within 1-3 business days after payment confirmation. Processing times may vary based on product availability and destination country.
2. Shipping Times
Estimated delivery times by region:
- USA & Canada: 7–20 business days
- United Kingdom & Europe: 7–20 business days
- Australia & New Zealand: 10–25 business days
- Africa: 15–30 business days
These are estimates and may vary due to customs clearance, local holidays, or force majeure events.
3. Shipping Costs
Shipping costs are calculated at checkout based on product weight, destination, and delivery method. Some products may include free shipping, as indicated on the product page.
4. Tracking Information
Tracking details will be provided via email once the order has shipped. Customers can also access tracking through their Aandas.co account.
5. Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, or import fees. These charges are the customer’s responsibility and vary by country. Aandas.co cannot predict or control these costs.
6. Consumer Rights and Cooling-off Period (EU & UK)
Customers in the EU and UK have the legal right to cancel an online purchase within 14 days of receiving the goods, except for exempt items (e.g., custom-made, personal care, or perishable products). To exercise this right, please contact us at support@aandas.co within 14 days.
7. Data Protection & Privacy
Your personal data (name, address, contact details) will be shared with shipping carriers and customs authorities as required for delivery. We comply with GDPR, CCPA, and other applicable privacy laws. For more information, refer to our Privacy Policy.
8. Restricted & Prohibited Items
Some products cannot be shipped to certain countries due to legal or carrier restrictions. If your order includes restricted items, we will notify you and issue a refund for those items.
9. Liability & Risk of Loss
Aandas.co is not liable for delays caused by customs, strikes, natural disasters, or other circumstances beyond our control. Risk of loss passes to the customer upon delivery by the carrier unless shipping insurance has been purchased.
10. Returns & Refunds
Returns are accepted according to our Returns Policy. Certain items (such as personal care products, custom-made goods, and perishables) are non-returnable unless defective. Customers must notify us within 7 days of delivery for defective or incorrect items, with photographic proof.
11. Governing Law & Dispute Resolution
This policy is governed by the laws of the United Kingdom. Any disputes will be resolved under UK jurisdiction unless otherwise required by local consumer protection laws.
12. Contact Information
For questions regarding this policy or your order, contact us at:
📧 shop@aandas.co
✅ This document includes modern legal compliance points (cooling-off period, GDPR, governing law, liability, etc.).